Aartiz outsourced NOC services provide VoIP carriers with 24x7x365 access to VoIP Systems Engineers for provisioning, operation, maintenance and administrative tasks and day-to-day network operations on-demand. Aartiz engineers execute a range of tasks from provisioning of routes to testing with new carriers and vendors, billing and monitoring systems setup.
In addition, Aartiz will perform periodic network health checks and report findings to ensure maximum network availability for service providers and carriers. Aartiz NOC focuses on active monitoring of network components and systems to generate notification alerts for proactive response to any predictable issues. Aartiz’ customised NOC service offering model is ideal for both Primary and Secondary NOC functions, which could also act as an off-shore NOC Disaster Recovery Center.
Aartiz offers VoIP switch partitioning services catering specifically to small to medium size VoIP operators. Aartiz is committed to provide the industry’s most reliable, comprehensive and cost effective NGN infrastructure solutions by combining world-class packet voice and convergent OSS/BSS solutions available in the market today. Aartiz Network Operations Center (NOC) will monitor your NGN infrastructure around-the-clock proactively taking action on system alerts, including customer notification, troubleshooting, issue isolation and remote and hands-on services as needed. Our aim is always to provide a resilient and flexible suite of services to suit our clients’ evolving business requirements. Your business will benefit from increased speed to market, maximized margins, and reduced capital investment and operational expenditure.
Aartiz is highly responsible to keep the privacy on the clients data such as carrier details. According to the system architecture any one client is independent from others so that no one can view others data. System security is strictly handled by the administrator who carries out any changes on the written request from responsible persons.
Every client gets own RSM and iServer partitions which can be accessed through the internet. Two iServers are running on active and standby modes to provide uninterrupted service with highly reliable ISP providers.
Client can use pre-agreed sessions which can be adjusted with a written request to Aartiz at anytime.
As per the clients needs, technical support team will schedule a time frame to capture IP traces.
Provides a snapshot of the most relevant indicators of your VoIP network status. Our OSS computes the CDRs to get statistics and produce reports on preset KPIs, and flags based on triggers set on KPIs.
CDRs FTP streaming is provided to client locations for executing own stat or billing tool applications if required.
All servers are continuously updated with the latest software versions to provide the latest and best of features.
Maintenance will be carried out with minimum impact on the traffic. Any maintenance will be pre-communicated among clients with impact details and time periods.
All technical and operational documents are shared with the clients.